Privacy Policy
Privacy Policy
Alpha Optix Inc. (the “Company”) establishes and discloses this Privacy Policy pursuant to Article 30 of the Personal Information Protection Act (PIPA) to protect the personal information of data subjects and to promptly handle related grievances.
Article 1 (Items of Personal Information Processed and Method of Collection)
The Company collects the following personal information through the website inquiry form.
| Type | Items |
|---|---|
| Required | Company, name, work email, message |
| Automatically generated | Access IP address, access date and time (limited to inquiry submission records) |
Collection is limited to information the data subject directly enters and submits through the website inquiry form. The inquiry form does not provide a file-attachment function; technical materials such as drawings and specifications are received through a separate consultation process. The Company does not operate a membership registration process and does not collect unique identifiers (such as resident registration numbers) or sensitive information.
Article 2 (Purpose of Processing)
The Company processes the collected personal information only for the following purposes. If the purpose of processing changes, the Company will take necessary measures such as obtaining separate consent pursuant to Article 18 of PIPA.
- Receiving inquiries and responding to them
- Technical review and consultation
- Preparing and providing quotations
- Preliminary consultation for transaction discussions and contract conclusion
Article 3 (Processing and Retention Period)
The Company retains and uses personal information for 1 year from the date of inquiry submission, after which it is destroyed without delay. However, where a transaction has commenced, the retention periods prescribed by applicable laws such as the Commercial Act and the Framework Act on National Taxes shall apply.
If a data subject requests deletion before the retention period expires, the Company destroys the information immediately unless a statutory retention obligation applies.
Article 4 (Provision to Third Parties)
The Company does not provide data subjects’ personal information to third parties. It may be provided only where there is a special provision in law, or where an investigative agency requests it in accordance with the procedures and methods prescribed by law, pursuant to Article 17(1)2 and Article 18(2) of PIPA.
Article 5 (Outsourcing of Personal Information Processing)
For smooth business operations, the Company outsources personal information processing as follows.
| Processor | Outsourced work | Retention & use period |
|---|---|---|
| Cloudflare, Inc. | Website hosting and content delivery; inquiry-form processing and storage of inquiry contents | Until termination of the outsourcing contract |
| Plus Five Five, Inc. (Resend) | Sending inquiry notification emails | Until termination of the outsourcing contract |
When concluding outsourcing contracts, pursuant to Article 26 of PIPA, the Company specifies in the contract the prohibition of processing personal information beyond the purpose of the outsourced work, technical and managerial safeguards, restrictions on re-outsourcing, supervision of the processor, and liability including damages, and supervises whether the processor handles personal information safely. Any change to the outsourced work or the processor will be disclosed through this policy.
Matters concerning the overseas transfer to the above processors are as set out in Article 6.
Article 6 (Overseas Transfer of Personal Information)
The Company transfers personal information overseas for website operation as follows.
| Recipient (contact) | Country | Date & method of transfer | Items transferred | Purpose | Retention & use period |
|---|---|---|---|---|---|
| Cloudflare, Inc. (privacy@cloudflare.com) |
United States and countries where Cloudflare’s global edge network is located | Transmitted over the network at the time of website access and inquiry-form submission | Company, name, work email, message, access IP address, access date and time | Website hosting and content delivery; inquiry receipt and storage | 1 year from the date of inquiry submission |
| Plus Five Five, Inc. (Resend) (support@resend.com) |
United States | Transmitted over the network at the time of inquiry-form submission | Company, name, work email, message | Sending inquiry notification emails | Destroyed without delay after sending (delivery logs up to 30 days) |
Pursuant to Article 28-8(1)1 of PIPA, the Company transfers personal information overseas as above with the data subject’s consent. Data subjects may refuse the overseas transfer; to do so, they may contact the Chief Privacy Officer under Article 10. In that case, submission through the online inquiry form is restricted, and inquiries may be made by phone (+82 31-282-5153).
Article 7 (Destruction Procedure and Method)
When personal information becomes unnecessary, such as upon expiry of the retention period or achievement of the processing purpose, the Company destroys it without delay.
- Procedure The Company selects the personal information for which grounds for destruction have arisen and destroys it with the approval of the Chief Privacy Officer.
- Method Information in electronic file form is deleted using technical methods that make recovery impossible; information printed on paper is shredded or incinerated.
- Email copies Personal information retained in the sales@alpha-optix.com mailbox for notification purposes is destroyed together upon expiry of the retention period (1 year).
Article 8 (Rights of Data Subjects and Legal Representatives, and How to Exercise Them)
Data subjects may at any time request access to, correction or deletion of, suspension of the processing of, and withdrawal of consent to their personal information (Articles 35 through 37 of PIPA).
Rights may be exercised in writing or by phone through the Chief Privacy Officer’s contact in Article 10, and the Company will act on them without delay. If a data subject requests correction of an error in their personal information, the Company will not use or provide the information until the correction is complete.
Data subjects may exercise their rights through a representative, in which case a power of attorney in the form of Annex 11 to the Notice on Methods of Processing Personal Information must be submitted. Requests for access and suspension of processing may be restricted under Articles 35(4) and 37(2) of the Act.
Article 9 (Measures to Ensure Safety)
Pursuant to Article 29 of PIPA and Article 30 of its Enforcement Decree, the Company implements the following safety measures.
- Administrative measures The Company limits personnel handling personal information to a minimum and provides regular training to handlers.
- Technical measures The Company manages access rights to the personal information processing system and applies transport-layer encryption (HTTPS) across the entire website.
- Physical measures The Company applies locked storage and access control to materials containing personal information.
Article 10 (Chief Privacy Officer)
The Company designates a Chief Privacy Officer as follows to take overall responsibility for personal information processing and to handle data subjects’ complaints and remedy of damages related to personal information processing.
- Chief Privacy Officer
- Daesung Jeong (CEO)
- Phone
- +82 31-282-5153
- dsjeong@alpha-optix.com
Data subjects may direct any inquiries, complaints, or requests for remedy of damages related to personal information protection arising from using the Company’s services to the Chief Privacy Officer. The Company will respond to and handle such inquiries without delay.
Article 11 (Installation and Operation of Automatic Collection Devices, and Refusal)
The Company does not use cookies or web-analytics tools that automatically collect and store users’ usage information. If such tools are introduced in the future, the Company will amend this policy in advance to disclose the items collected, the purpose of use, and how to refuse.
Article 12 (Remedies for Infringement of Rights)
Data subjects may apply to the following organizations for dispute resolution or consultation to obtain relief from personal information infringement.
- Personal Information Dispute Mediation Committee 1833-6972 / www.kopico.go.kr
- Privacy Infringement Report Center (KISA) 118 / privacy.kisa.or.kr
- Supreme Prosecutors’ Office, Cybercrime Investigation Division 1301 / www.spo.go.kr
- National Police Agency, Cyber Investigation Bureau 182 / ecrm.police.go.kr
In addition, a person whose rights or interests have been infringed by a disposition or omission by the head of a public agency in response to a request under Articles 35, 36, or 37 of PIPA may request an administrative appeal under the Administrative Appeals Act.
Article 13 (Changes to This Privacy Policy)
This policy applies from July 24, 2026. Where content is added, deleted, or corrected due to changes in laws, policies, or the Company’s internal policy, the reason and content will be announced through this page from 7 days before the change takes effect.
- v1.0 First effective July 21, 2026
- v1.1 July 24, 2026 — Added the overseas transfer section (Article 6). A processor for sending inquiry notification emails (Resend, United States) was newly added, reflected in outsourcing (Article 5), overseas transfer (Article 6), and destruction (Article 7).
Matters concerning sensitive information, pseudonymized information, and automated decisions are required to be specified only where applicable under each item of Article 30(1) of PIPA; the Company currently has none.